we want it to be simple to shop with us, therefore we make returns easy.
returns are accepted within 14 days of delivery (online orders) or placed (local pickups) for STORE CREDIT ONLY. to get a return started, email us at: theharcoteam@gmail.com with your order number.
some items are not eligible for returns, head to our full return policy at the bottom of our webisite to see which items these are.
Need to make a return? If your item is within the 14 day window from the day you purchased (local pickups) or delivered (online orders) you may return. Please note, the item must be postmarked within that window.
1. email us at theharcoteam@gmail.com w/ order #!
2. wait for our approval + options for return.
3. put in the mail + await for us to receive + process.
Once an item is delivered, please give us 24-48 hours to process. Store credit refunds are the ONLY option + we will send via gift card via email that was associated with order number.
More details on what can't or can be returned is under our full return policy at the footer of our website.
