we want it to be simple to shop with us, therefore we make returns easy.
We have a 14-day return policy for STORE CREDIT AND EXCHANGES ONLY, which means you have 14 days after receiving your item to request a return or return to our store front within that time frame.
Purchases made with a gift card from store credit due to a return are FINAL SALE.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If an item is under our STEALS + DEALS tab, discounted 25% or more off OR is jewelry. It is FINAL SALE.
To start a return, click here
More details on what can or can't be returned is under our return + refund policy at the foot of our website.
Need to make a return? If your item is within the 14 day window from the day you purchased (local pickups) or delivered (online orders) you may return. Please note, the item must be postmarked within that window.
1. email us at theharcoteam@gmail.com w/ order #!
2. wait for our approval + options for return.
3. put in the mail + await for us to receive + process.
Once an item is delivered, please give us 24-48 hours to process. Store credit refunds are the ONLY option + we will send via gift card via email that was associated with order number.
More details on what can't or can be returned is under our full return policy at the footer of our website.
